More Services with a travel app

Travel enthusiasts can look forward to a new digital service from the German insurance company, HUK-COBURG. The app offers customers access to important travel information, specific to their travel destination.

The new HUK-COBURG travel app

All travel information at a glance

HUK-COBURG wanted to further strengthen customer loyalty and gain access to new customer groups by expanding its digital services. An app was needed to provide useful functionality for travellers. A tool to access useful information about international travel integrated in an easy-to-use application.

Neofonie Mobile was commissioned by HUK-COBURG to design and develop the travel app.

TASKS
  • Concept creation
  • UX design
  • Development

STORES

HUK-COBURG – My health

The HUK-COBURG health app

The HUK international travel app combines insurance services of HUK-COBURG with important health information about the country of travel in one app. Thus the customer always has vaccination recommendations, checklists and emergency numbers with him. The GPS positioning function also offers quick help in an emergency. The design and implementation focus on fast and easy user guidance. HUK-COBURG has expanded its international travel features to include the premium service “Online consultation hour”. With the help of the app, policyholders can ask questions on health topics or clinical pictures via video or live chat, for example. The app is implemented as a native app for iOS and Android, which works equally well on smartphones and tablets.

HUK_Reise_App_3Screens

Highlights

An iOS and Android app to provide convenient access to useful information about travel destinations, including:

  • Vaccination recommendations and disease warnings
  • Checklists for travel preparation
  • 24h emergency contact function with GPS tracking
  • An overseas emergency hotline

Our new travel app is a further step towards strengthening our competitiveness and customer proximity with additional services.”

Melanie Kollarsch

Melanie Kollarsch

Marketing Huk coburg

Our client

About HUK-COBURG

With over eleven million customers, HUK-COBURG is the large insurer for private households with traditionally low-cost offers ranging from motor vehicle insurance, liability, accident, property and legal protection insurance to private health, life and private pension insurance. HUK-COBURG, which is based in Coburg, employed a total of over 10,000 staff at the end of 2019.

More references

Talk to us

Stefan Gerstmeier

COO Neofonie Mobile & Neofonie Polska

+ 49 30 24627-284