Kältehilfe app provides quick help for those in need

The “Berliner Kältehilfe” offers homeless people unbureaucratic access to accommodation during the cold season. Neofonie Mobile supports the initiative and has relaunched the “Kältehilfe” app.


The Berliner Kältehilfe programme prevents people without shelter from freezing to death. From emergency shelters and medical care to mobile aids such as Mobile Help Bus, there are over 130 offers in Berlin – all available in the “Kältehilfe” app. The social enterprise GEBEWO pro gGmbH has commissioned Neofonie Mobile with the relaunch of the app.


To develop the app efficiently and platform independent for both iOS and Android, the Google’s Flutter Framework was used. An interactive map makes it even easier to find nearby facilities and provides information such as opening hours, offers and contact information. With the extended search and filter function, helpers and affected persons can find offers based on individual needs such as sleeping, eating or showering.


Flutter Framework

The Flutter Framework provides a unified code base for iOS and Android, making the app look consistent on all devices and easy to maintain.

User-centric design

A user-centered usability was the focus of the relaunch, in which the interactive map and the search function provide a quick introduction to the Berlin winter assistance service. 

About GEBEWO pro gGMBH

GEBEWO pro gGmbH is an independent subsidiary GEBEWO – Soziale Dienste – Berlin gGmbH. It was founded in November 2004 to provide access and unbureaucratic and low-threshold assistance to people in special emergencies. GEBEWO pro therefore maintains various contact points for homeless and destitute people in Berlin and currently operates a counselling centre, a day care centre for homeless and destitute people, the “Coordination Centre for Kältehilfe Telephone/Database”, an “Emergency Night for Women”, a (dental) doctor’s surgery for homeless people as well as psychological counselling for homeless women.

"Neofonie Mobile programmed the new Kältehilfe app in a short time with significantly better functionality and an appealing design concept, so that we can offer fast, effective orientation and help both for people in need and supporters in time for the cold season.”

Robert VeltmannManaging Director of GEBEWO pro gGmbH

What can we do for you?

Neofonie Mobile has successfully implemented more than 500 mobile Apps from different industries in 12 countries. What can we do for you?

Marcel Heinzel
Marcel Heinzel
Business Analyst
neofonie GmbH
neofonie GmbH
Robert-Koch-Platz 4
10115 Berlin

Further References